Classification: For Wall
Brand Name: GONGOUYANG
Specification: Single-piece Package
Pattern: Plane Wall Sticker
Model Number: AY9156
Features: Decorative landscaping
We process orders between Monday and Friday. Orders will be processed within 2 business days of ordering and shipped the next day after the processing day. Please note if you ordered multiple items we will try our best to ship them together however they may ship in multiple packages. We don't ship on weekends or Holidays. In situations where products are in high demand, processing time can take longer than 3 working days.
Shipping Method - Cost - Delivery Time
United States - Free - 10-20 Business Days
International: Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Indonesia, Israel, Italy, Japan, Kazakhstan, Korea, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Russia, Saudi Arabia, Singapore, Spain, Sweden, Switzerland, Thailand, Turkey, Ukraine, United Kingdom, Vietnam - Free - 10-30 Business Days
*Please note that these are estimated delivery times only, therefore OverhalfSale is not guaranteeing delivery dates.
*Please note, some items are not available for international shipping. Please contact us if you have any questions.
*Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.
*Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.
We hope we are able to answer your question.
Q. How long is your email response time?
A. We respond to emails within 24 -72 business hours. Our store hours are 8:00AM - 5:00PM CST, Monday through Friday.
Q. What is your processing time?
A. Our processing time ranges between 1-2 business days for items shipping from our U.S. warehouse & 2-8 business days for items shipping from our international warehouses.
Q. What is your shipping time frame?
A. Orders shipping from our U.S. warehouse arrive within 2-5 business days and orders shipping from our International warehouses arrive within 7-21 business days.
Q. Which shipping carrier do you use?
A. We ship via UPS, DHL, FedEx, and USPS. Shipping service depends on the warehouse location your package is being shipped from. Please note some orders may pass through multiple shipping carries. Therefore, tracking updates may not appear for part of the shipping journey.
Q. Do you ship to Hawaii, Alaska & P.O. Boxes?
A. At the moment we do not ship to Hawaii, Alaska & APO’s. However, we are working on offering this services in the near future.
Q. What are your shipping costs?
A. FREE SHIPPING to U.S.A., unless otherwise noted.
Q. Will I be charged customs and imports duties?
A. Your parcel may or may not be charged customs or import duties. If your parcel is charged, it is up to the person receiving the parcel to cover these costs.
These charges are out of Overhalfsale’s hands and vary widely from country to country. We are unable to predict what your particular charges may be. For more accurate information, we suggest getting in touch with your local customs office.
Q. Can I track the status of my order?
A. Yes, click on the "Where’s My Order" tab to view the status of your order by entering the your email address and order number.
Q. Can I cancel an order once it has been placed?
A. Once you give your consent to purchase, it is not likely we will be able to cancel your order. You may contact us within 30 minutes of placing your order and we will try our best to accommodate your request. If your order cannot be successfully cancelled please submit a request for return & refund.
Q. How long do I have to file a request for returns & refunds?
A. Please fill out the return request form within 14 days of shipment being delivered.
Q. What if I the product I receive is defective or damaged?
A. Please fill out a request for return & refund.
*NOTE: We may ask for photos of the defective or damaged product. This helps us correct issues faster and helps us create better future experiences.
Q. How long does it take to receive a refund?
A. Once we receive your product, please allow 24-72 business hours for the product to be inspected. If the item is in good condition we will issue a refund, it may take 5-7 business days for the funds to be reflected in your form of payment.
Q. Do you offer gift-wrapping?
A. We do not offer gift-wrapping with our products.